If the security server is deployed in the DMZ, exception rules must be created in the inner firewall to allow RDP connectivity between the security server and all desktop virtual machines. Connection server and security server establish an RDP connection: The connection server and security server must establish an RDP connection to the desktop virtual machine using its last reported IP address and port 3389.For more information view pre-requisites section available at Change the JMS Message Security Mode to Enhanced. In Horizon 7, the port 4002 should be used instead of 4001, the Horizon uses Enhanced security mode by default until changed. If a load balanced setup is used, the initial connection is made to the LB address and a secure connection is made directly to the server. Create the file C:\Program Files\VMware\VMware VDM\Server\sslgateway\conf\locked.properties.To override the external URL, do the following: When there are external and internal users who access VDM, and there is no common IP address or domain name, set up two or more identical connection servers and use one group for internal users and the second one for external users. Configure the VDM server to report its externally visible DNS name or IP address in the external URL setting. If the browser is configured with an HTTP proxy Web access, the proxy server has to resolve the fully qualified domain name (FQDN). When the client successfully authenticates to the connection server, the server directs the client to open a secure connection, If it cannot be resolved by the IP address of the broker computer, the secure connection setup fails. The most common reason for the error is that the client or proxy server is unable to resolve the DNS name of the connection server. Inability to resolve DNS name of the connection server: You can determine if it is an inability to resolve DNS name when the login page is shown, and you enter the valid credentials, you receive an error message related to the secure connection unable to start. If you do not see the login page, apply general troubleshooting techniques to resolve the issue. Incorrect Internet setting on the client computer: If you cannot connect to the server with a Microsoft Windows Client, try to access this server with Microsoft Internet Explorer, using HTTP or HTTPS.The server-desktop-virtual machine connectivity must be investigated. Another possibility is, that after the connection server is contacted and list of desktops displays, opening a desktop fails. For example, the client displays VDM Server connection failed or A secure connection to the VDM Server cannot be established if the client-connection server connectivity leg fails. The location of the problem is usually clear from the error messages on the client side.
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